Error of COUNTER NUMBER ALLRADY ALLOTED TO OTHER USER

Error of COUNTER NUMBER ALLRADY ALLOTED TO OTHER USER

Many time operator wrongly selected same counter number and try to done the WORK ALLOCATION. Otherwise MPCM shown the error THIS COUNTER NUMBER ALLRADY ALLOTTED TO OTHER USER. But actually there is no any OPERATOR running the said coutner number. For this error go to --> SUPERVISOR --> TOOLS --> DELETE INACTIVE COUNTER --> here type that the said coutner number and click on ok. Now clik on WORK ALLOCATION AND SELECT THE SAID COUNTER --> & SELECTE MPCM OPERATOR NAME .
PROBLEM IS SET RIGHT HERE.