Saturday, July 17, 2010

Thursday, July 15, 2010

IMO Booking and Delivery procedure

Instant Money Order Service (iMO) - the instant domestic Money transfer Service

INSTANT SAFE RELIABLE CONVENIENT Up to INR 50,000/-

India Post presents Instant Money Order (iMO), the instant on-line money transfer service that is instant, convenient,reliable and affordable.
IMO is an instant web based money transfer service through Post Offices (iMO Centre) in India between two resident individuals in Indian territory.
You can transfer money from INR 1,000/- to INR 50,000/- from designated iMO Post Offices.
It is simple to send and receive money.
iMO Booking Procedure
Fill up the “To Remit Payment” (TRP-1) form and submit it with money at iMO Post Office Counter. iMO Counter clerk after booking the iMO immediately will give a printed receipt with computer generated confidential 16 digit iMO number in a sealed condition. Even the 16 digit iMO number will not be known to booking clerk. Customer is required to tear off the seal and convey the confidential 16 digit iMO number to the receiver over phone, SMS, e-mail, etc. at his means and risk.
iMO delivery Procedure
Receiver to present the 16 digit iMO number at any designated iMO post office counter and will fill up and submit a “To Make Payment” (TMP-1) form along with a copy of his personal identity proof. Receiver can receive the payment in cash upto INR 50,000. He can also receive the payment through his post office savings bank account in the same iMO office.
Tariff
Remittance Commission INR
1000-5000 -> 150
5001-10000 -> 170
10001-15000 -> 190
15001-20000 -> 210
20001-25000 -> 230
25001-30000 -> 250
30001-35000 -> 270
35001-40000 -> 290
40001-45000 -> 310
45001-50000 -> 330


Photo Identity
1.Voter’s I-Card
2.PAN Card
3.Ration Card with photo of the receiver
4.Post Office Identity Card
5.Driving License
6.Passport.
7.School/college i.d8.Official i.d In case the Photo I.-Card has a valid expiry date the same is to be mentioned in ‘To Make Payment’ (TMP-1) Form



LIST OF STANDARDISED MESSAGES
(You can choose one standardized message from the list below with your iMO without additional charges)
01. Wish you a speedy recovery
02. Wish you all success in your studies
03. Hearty Congratulations on New Arrival
04. Our sincere condolence
05. Happy Birthday
06. Heartiest Congratulations on the Distinction conferred on you.
07. Best Wishes for Your Success.
08. Congratulations.
09. Pongal Greetings.
10. Grehapravesh Mubarak
11. Heartiest Gur Purab Greetings
12. Diwali Greetings
13. Heartiest Greetings on Nav-roz
14. Id Mubarak
15. Ganapati Festival Greetings
16. Dussehera Greetings
17. Christmas Greetings
18. Happy New Year
19. Holi Greetings
20. Many Happy Returns of the Day
21. Happy Anniversary
22. Best Wishes for a Pleasant Journey
23. Wedding Greetings
24. Wish you a successful trip abroad
25. Wedding Anniversary Greetings
26. Rakhi Greetings
27. Bhai Dooj Greetings
28. Onam Greetings
29. Bihu Greetings
30. Annaprassam Greetings
31. Mundan Greetings
32. Thread Ceremony Greetings
33. Chhat Puja Greetings

Tuesday, July 13, 2010

Sunday, July 4, 2010

Procedure of how to feed Registration Closures / Transfers

Project Arrow Group contains the following forms:
1) Request Registration Closures
2) Request Registration Transfers
3) Request Registration Other Office
4) Status updation – Closures
5) Status Updation - Xfrd In
6) Status Updation - Xfrd Out
7) Status Updation - Other Office
8) Reports

1) Request Registration Closures
Step1: Select scheme >> SB/RD/MIS/NSS/PPF/TD/SCSS
Step2: Select Type of Request >> Account Closure / Claim Sanction / Claim Closure
Step3: Type Account Number
Clicking on 'Save' Button will generate the Request id.
2) Request Registration Transfers
Step 1: Select 'Request From' >> Customer / DAK
In 'Request From' >> Customer Option
Step 2: Select scheme >> SB/RD/MIS/NSS/PPF/TD/ SCSS
Step 3: Select Type of Request >> Account Closure / Claim Sanction / Claim Closure
Step 4: Type Account Number
In 'Request From' >> DAK
Step 2: Select scheme >> SB/RD/MIS/NSS/PPF/TD/SCSS
Step 3: Select Type of Request >> Account Closure / Claim Sanction/ Claim Closure
Step 4: Type Account Number
Step 5: Type the 'AT No' and 'Date'
Clicking on 'Save' Button will generate the Request id.
3) Request Registration Other Office
Step1: Select scheme >> SB/RD/MIS/NSS/PPF/TD/ SCSS
Step2: 'Office where account Stands'
Step3: Type Account Number
Clicking on 'Save' Button will generate the Request id.
4) Status updation - Closures
Step 1: Type the 'Request id'
Details of Scheme, Type of Request, Account No, End Date & Time,
Remarks will be displayed.
Step 2: Verify the details and click on send button.
5) Status Updation - Xfrd In
Step1: Type the ’Request id’
Details of Scheme, Type of Request, Transfer Request by, Account No,
End Date & Time, will be displayed.
Step 2: Type Remarks
Step 3: Verify the details and click on the send button.
6) Status Updation - Xfrd Out
Step1: Type the ’Request id’
Details of Scheme, Type of Request, Transfer Request by,
Account No., End Date & Time, will be displayed.
Step 2: Type Remarks
Step 3: Verify the details and click on the send button.
7) Status Updation - Other Office
Step1: Type the ’Request id’
Details of Scheme, Type of Request, Office where account stands,
Account No, End Date & Time will be displayed.
Step 2: Type Remarks, RL No. and date
Step 3: Verify the details and click on the send button.
8) Reports
1. Transactions performed by a person.
2. SB branch KPIs
3. Customer Request status

eMail address of Divisional Office

eMail Address - sspne425323@rediffmail.com / sspne425323@gmail.com

Saturday, July 3, 2010

SDC Chennai email address for any query related with SB

sblansupport@rediffmail.com

PROCEDURE OF COMPLAINT BOOKING TO HP

01. open website http://www.itrc.hp.com/
02. For first time you have create one user name and password by clicking register button on
left side.
03. login with your user name and password
04. in the options select support case manager.
05. enter Product no (ex: NA*****) and sl no of CPU (EX: INA*******)
06. Click on next
07. if ur cpu exist in warranty it wil ask ur contact address and problem description.
08. enter the details of the hard ware which have problem ( for example if keyboard not working
enter the model of the keyboard i.e ps/2 or usb)
09. after completion click on submit to generate the case id.
Toll Free No: 1800 11 22 67

Friday, July 2, 2010

HOW TO FEED FOREGIN ARTICLE ON IPSWEB SITE

Dear All,
It is requested to all sub offices every day feed the delivery or undelivery information on IPSWEB site. The feeding operation steps are as under
*********************
1. Start internet explorer
2. Type web site address as http://ipsweb.ptcmysore.gov.in/ipsweb/
3. Enter your office username & password and click on login button ( usernme and passord in
small letter )
4. After viewing the ipsweb home page the default page is open of speenet. If you are try to feed
the information of registered letter, speepost or parcel, then click on proper option at top side

Recording final delivery of an item
When an item is delivered successfully, you use IPS Web to record the details about the delivery. For example, you record the date and time the item was delivered, the location where it was delivered, and the person who signed for it.

Procedure In the Identifier field, enter the item identifier. You can scan the barcode or type the information. You can press the Enter key on your computer's keyboard to move to the next field.
The Date & Time fields automatically display the current date and time, but you can change these settings if necessary. If you click the small checkbox to the left of a field, the system keeps any value you enter in the field and applies it automatically to the next items you enter.
In the Signatory field, type the name of the person or organization to whom the item was delivered. If you will enter more items with this same signatory, you can check the small checkbox to the left of the field and the system will remember this setting and apply it to the next items you enter. This information is optional.

In the Location field, type the location where the item was delivered, such as an office name. If you will enter more items with this same location, you can check the small checkbox to the left of the field and the system will remember this setting and apply it to the next items you enter. This information is optional.

Click the Add button. The item is displayed in the list box in the lower part of the window.
To enter additional items to send, repeat this procedure. Each new item you add appears in the list box. If you want to remove an item, select the radio button next to the item and click the Remove button.

When you have finished adding items, click the Store button.
If any of the items you added contain incorrect data, an error message displays. The item containing the error remains in the item list and the Error message column describes the reason for the error. You must correct the error and store the item again.
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HOW TO FEED UNDELIVERED ARTICELS
Recording attempted deliveries
When you cannot deliver an item, you use IPS Web to record information about the delivery attempt. You can record the reason why the item could not be delivered and the non-delivery measure. The non-delivery measure is simply a brief description of the next action to be taken, or a more detailed description of the delivery failure. For example, if an item could not be delivered because the addressee could not be located, the non-delivery measure could be to return the item to the sender, or to hold the item while attempting to find the addressee. There are specific non-delivery measures associated with each non-delivery reason, and they are maintained by the UPU.
Procedure
In the Identifier field, enter the item identifier. You can scan the barcode or type the information. You can press the Enter key on your computer's keyboard to move to the next field.
The Date & Time fields automatically display the current date and time, but you can change these settings if necessary. If you click the small checkbox to the left of a field, the system keeps any value you enter in the field and applies it automatically to the next items you enter.
In the Non Delivery Reason field, use the drop-down list to specify the reason why the item could not be delivered. If you will enter more items with this same non-delivery reason, you can check the small checkbox to the left of the field and the system will remember this setting and apply it to the next items you enter.
In the Non Delivery Measure field, use the drop-down list to specify the non delivery measure. If you will enter more items with this same non-delivery reason, you can check the small checkbox to the left of the field and the system will remember this setting and apply it to the next items you enter.
Click the Add button. The item is displayed in the list box in the lower part of the window.
To enter additional items to send, repeat this procedure. Each new item you add appears in the list box. If you want to remove an item, select the radio button next to the item and click the Remove button.
When you have finished adding items, click the Store button.
If any of the items you added contain incorrect data, an error message displays. The item containing the error remains in the item list and the Error message column describes the reason for the error. You must correct the error and store the item again.